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Butiron MAINTENANCE AGREEMENT (MA.)

Dear Customer,
You may never find a free computer problems. You can not edit your own. The reason may be due to very rough usage. Use a computer that is not valid Or a long life of the machine. Even if your product is not in warranty period then. When damaged, it is up there ... .. You will have to pay the costs very reasonable to waste your computer a once Moreover, if the loss of a computer more than 1 time, it will cost increasing its Business Sponsors Systems. (Thailand) Co., Ltd. recognizes the importance of it. Resulting in a contract of service or more computers.

The purpose of the services MAINTENANCE AGREEMENT (MA) is.
1. To ensure a customer's PC is ready for use. And serve more users.
2. Prevent and solve problems that occur to the system's computer.
3. Expanding the capabilities of the computer (the client), and increase customer satisfaction.
4. Provide improved computer systems. To support the expansion of the business occurs. Including plans to bring the existing system. To be most useful.
5. Development control systems up to date at all times. Desired by the customer. New technology to customers.
6. Services to its customers at home and elsewhere as required.
7. The speed of work. Do not get the job jam

Benefits to be derived from the contract MAINTENANCE AGREEMENT (MA) is.
1. to maintain system-wide (HARDWARE, SOFTWARE AND SUPPORT).
2. Duration of the most comprehensive service 24 hours / 365 days.
3. Added ability to work.
4. To develop the performance of your computer better.
5. prevent the loss of property development.
6. provides the highest quality.
7. obtain insurance products and services from the company.

Table shows the details of the service maintenance (MA).

Detail	Status
1. Duration of service agreement.	1,2,3 yrs
2. rosters of Computer History in the system.	Yes
3. to inspect the device to prevent damage to thesystem time.	Yes
4. To update anti-virus computer	Yes
5. Troubleshooting Windows system malfunction orresolve symptoms Hang.	Yes
6. to install or remove programs for general use, such asMS Office, PDF Creator	Yes
7. Backup critical information to customers such as File Word, Excel, PowerPoint and Database.	Yes
8. and follow-up care in case of damaged equipment will need to contact to send a repair center.	Yes
9. consultancy in buying additional equipment orinstallation.	Yes
10. Service Defragment Defragment the Hard Disk to enhance access to information.	Yes
11. Annual report on the use of the system for presentation to the executive.	Yes
12. Cleaning equipment time.	Yes
13. The training of the system. Computer correctly.	Yes

		Services MAINTENANCE AGREEMENT (MA). Consists of three types of services. 1. HARDWARE - covering computer. Computer, monitor, printer, computer peripheral equipment for all Maintenance and updating. More changes in different parts of the equipment used. 2. SOFTWARE - updated, added, development,. Prasit add pictures and address issues of both existing programs. And to create a new one. 3. the service implementations. - ON-SITE SERVICE - Service to customer locations. - SUPPORT ON-LINE SERVICE - The service Computer networking immediate first to go. To the customer in order to understand the basic problem. - Fixed a problem over the phone - through the HOTLINE. No. 08-69076811 (24 Hrs.). - consult the system works.

MAINTENANCE SERVICE FOR PC divided into3 categories. 1. MAINTENANCE AGREEMENT STANDARD (M.A.S). Customers who want to make MAINTENANCE AGREEMENT STANDARD (MAS) to your computer COMPUTER with company personnel to wait N Optical Co., Ltd. is a set (SET) and a device for the annual 2. MAINTENANCE AGREEMENT ADVANCE (M.A.A). Customers who want to make MAINTENANCE AGREEMENT ADVANCE (MAA) to your machine with us COMPUTER BUSINESS Sponsors Contact persons waiting for a series of N Limited (SET) and a device for the annual 3. MAINTENANCE AGREEMENT PERFORMANCE (M.A.P.). Customers who want to make MAINTENANCE AGREEMENT PERFORMANCE (MAP) to your computer COMPUTER with the company as a set (SET) and d is the device annually.

		MAINTENANCE AGREEMENT STANDARD (M.A.S). butiron Standard MA. Person. HARDWARE & SOFTWARE SERVICE. = 1900-3800 baht / per year / not more than 6 times. Companies. HARDWARE & SOFTWARE SERVICE. = 3900-5800 baht / per year / not more than 6 times. Service @ 9:30 a.m. to 5:00 p.m. (Mon - Fri). Calls 10:00 to 20:00 (Mon - Fri). Special addition to the above case. HARDWARE & SOFTWARE. = 700 baht / time / machine.

		*MAINTENANCE AGREEMENT ADVANCE (M.A.A). butiron* Advance MA. Person. HARDWARE & SOFTWARE SERVICE. = 3900-5800 baht / per year / not more than 12 times. Companies. HARDWARE & SOFTWARE SERVICE. = 5900-7800 baht / per year / not more than 12 times. Service @ 09:30 to 20:00 (Mon - Fri). Calls within 24 hours (Mon - Fri). Special addition to the above case.** HARDWARE & SOFTWARE. = 500 baht / time / machine.

		MAINTENANCE AGREEMENT PERFORMANCE (M.A.P.). butiron Premium MA. Person. HARDWARE & SOFTWARE SERVICE. = 5900-7800 baht / per year / not more than 30 times. Companies. HARDWARE & SOFTWARE SERVICE. = 7900-9900 baht / per year / not more than 30 times. @ 24-hour (daily). Calls within 24 hours (every day). Special addition to the above case. HARDWARE & SOFTWARE. = 300 baht / time / machine.

Note. Service price depends SPECIFICATION. SET of each computer even if the old machine. Charges per year.Prices will rise accordingly. 1. Service visits. In Bangkok and its vicinity add = 500-1500 Baht 2. Upcountry increase 1000-5000 = USD (not including travel expenses, meals, accommodation 30-100 baht per km, and other expenses. Apart from the above). 3. Computers and devices. Customers purchase a warranty sticker attached (VOID) on all items not removed sheep feared if VOID lesions torn or damaged.Warranty by the Company. Shall be deemed terminated immediately. 4. Price does not include VAT. Subject to change without notice. 5. 5-10 machine service contract discount of 5%. 11-20 computer service contract, 12% discount. 21-50 computer service contract, 20% discount. 51-100 computer service contract, 28% discount. 101-300 computer service contract, 35% discount. Service contract, 301 or more 40% discount. * Discount Contract MAINTENANCE AGREEMENT (MA) *. 2 years get a discount of 4%. 3 years was 10%. Period of 4 years was 15%. 5 years 25% discount. Period of 8 years, 40% discount.

		PER CALL (ONSITE) NO WARANTY OTHER PARTNER. Ibutiron Onsite Service.. Customers shop (WALK-IN). PC: HARDWARE & SOFTWARE. = 500-1500 baht / pcs / hour Customer service is the (ON-SITE). PC: HARDWARE & SOFTWARE. = 900-3000 baht / pcs / hour S / V: HARDWARE & SOFTWARE. = 5000-15000 baht / pcs / hour

		Compter Repair Program Online butiron Compter Repair Program Online.. 1. Teamview click download selected. - Additional downloads. - For the instant customer: TeamViewer QuickSupport. - Download v6.0.10511. 2. Report ID and password for the service. 3. Transfer service charges 150 baht for the company account. Benefits. 1. Save time and money. 2. fast

		Contact service Call Center. butiron Call Center. Hot line. Tel. 0-86907-6811 (24 hours). Customer service. Tel. 0-2378-2735 (9:00 to 18:00).

Step to Service

1. at the beginning of service contract.
1.1 specification survey equipment and computer usage for each user device in detail.
1.2 Backup data on your computer.
1.3 reports a detailed summary of the Communications and all with suggestions for improving the appropriate use.
2. The service throughout the contract period.
2.1 administrator's computer ready for use any time, whether the issue of Hardware ** / Software or viruses and other
2.2 Consultation over the phone to solve the immediate problem. G a timely manner.
2.3 to service 1-2 times a month an emergency six times per year.